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Tip of the Month

Top 10 Common Mistakes in Acquisition

November, 2005
Acquisition can be an expensive investment but if done well can produce great results and help build your donor file. A succesful acquisition campaign can be achieved if you avoid the following mistakes: 1. Overcomplicated Creative Design - Keep it simple, creative should be clear and effective. Flashy design lessens the value and message of the acquisition. 2. Not Studying Historical Data Results. Looking at the results of previous tests can help steer you in a clearer direction. 3. Testing Too Many New Lists in a Campaign. This is very risky. Always try to test a safe amount of lists (dependent on the size of your acquisition, the number of lists, etc.) so that you can learn from the testing without hurting acquisition performance. 4. Testing Too Many Variables. If you test too many variables, all too often you will be unable to decipher why one package, list or concept beat another. 5. Not Using Results to Guide Strategy. Using results to guide your next steps is helpful in planning a strong acquistion plan. 6. Just Rolling Out/ Not Re-Testing - Always re-test. You should always verify your results. 7.Cutting Off Analysis Too Early - Little things like post office issues that lead to staggered mail dates of certain packages can result in shifts in package performance. 8. Testing Package/ Design that would be too costly to roll out. If is not cost effective to roll out then why test the package. 9. Testing for the sake of testing with no clear goal or strategy in mind. Why test just to test? There should be clear strategies (test result assumptions, expectations, etc.). 10. Testing variables and factors whose results are irrelevant - Testing things like the length of a letter, highlighting or bolding copy and others that would not really make an impact on performance.
George Whelan Vice President of Marketing & Business Development Carl Bloom Associates, Inc.

Past Tips
May, 2006 Data Management and Hygiene Tips
November, 2005 Top 10 Common Mistakes in Acquisition
July, 2003 Summer tests
June, 2003 Take advantage of those slow summer months!
May, 2003 Are You Violating Your Online Privacy Policy?
April, 2003 The Little Message: penny-wise and pound-foolish
March, 2003 Newsletter as Fundraising Tool
February, 2003 Member vs. Donor
January, 2003 Live stamps vs. indicia
May, 2002 Ask for Free Lists
April, 2002 Should You Suppress Deceased Donors From Your Database?
March, 2002 Three Proven Strategies to Reach Lapsed Donors
February, 2002 Postal Sorting Tip
January, 2002 Piggyback Your Test Package Onto A Larger Run of Someone Else's Roll Out
November, 2001 Identify yourself on the outer envelope
November, 2001 Add a lift note to your year-end appeal
May, 2001 Promote Planned Giving at Tax Time
April, 2001 Convert your annual report into a brochure
March, 2001 Welcome Package
February, 2001 Tips for Reinstating Lapsed Donors
January, 2001 Look at your package with fresh eyes
December, 2000 Successful Online Holiday Appeal
November, 2000 Undeliverable? NOT!
October, 2000 Learn Before You Leap
September, 2000 Select Nth Names for Prospect Creative Tests
August, 2000 Use a Double Control Periodically When Testing
Utilize those summer months!

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